Singh, Jitendra Pratap; Chand, Pawan Kumar; Mittal, Amit; … - In: Benchmarking: An International Journal 27 (2020) 4, pp. 1369-1398
Purpose: The manufacturing industry is presently experiencing technological disruption on a global scale. Consequently, to tackle such disruption, firms are identifying a volatile, uncertain, complex and ambiguous (VUCA) scenario and seeking ways to counter it. Accordingly, this paper aims to...