Firms and investors often react to financial news on social media. However, how they react to news of different nature and whether their reactions can influence the stock market are far from clear. Employing data of financial news, tweets posted by firms and investors, and daily stock prices, we...

We explore whether there is a gender wage gap in the gig economy and examine to what degree gender differences in job application strategy could account for the gap. With a large-scale dataset from a leading online labor market, we show that females only earn around 81.4% of the hourly wage of...

Online diaries, series of posts generated by consumers in chronological order to record their consumption experience over time, have recently emerged in professional services platforms. As a novel form of electronic-word-of-mouth (eWOM), an online diary has an initiating post and some optional...

This study examines the role of text-based direct messaging systems in online labor markets, which provide a communication channel between workers and employers, adding a personal touch to the exchange of online labor. We propose the effect of workers' use of the direct messaging system on...

Monitoring, a digital surveillance technology that allows employers to track the activities of workers, is ubiquitous in the gig economy where workforce is distributed. However, workers are often reluctant to be monitored due to privacy concerns, resulting in a hidden economic cost for employers...