Abdoli, Ali; Shahrabi, Jamal; Heidary, Jalil - In: Proceedings of I-KNOW '10 : 10th International …, (pp. 317-332). 2010
efficiency “doing the things right” and effectiveness “doing the right things ". Since factors influencing knowledge workers …, dimensions of productivity will be introduced and then, by the use of linguistic fuzzy approach and DEA, efficiency and … the basis of efficiency and effectiveness. Finally, values of knowledge workers productivities will be ranked. In the last …