Law, Rob; Cheung, Catherine; Hu, Tao - In: International Journal of Contemporary Hospitality Management 21 (2009) 5, pp. 619-626
Purpose – This study sets out to investigate the perceptions of e‐buyers and e‐lookers in Hainan, China on usability performance of China‐based travel web sites, an emerging sector of the tourism industry in China. Design/methodology/approach – Data collection was conducted in Hainan,...