Purpose: The purpose of this study is to investigate problems that emerged in indigenous community-based tourism during the COVID-19 pandemic, to identify the actors involved and to identify values that were exchanged between actors during the pandemic. This research is crucial given the...

Purpose: The concept of power in the literature is not conclusive yet and still contradictive. As contested concept, power have multi-definition in the literature. This study aims to construct a concept of power between organizations, state-owned enterprises (SOE) and communities in the context...

Objective - This research was aimed at describing the role of servicescape in two food courts in Indonesia at the visitors’ perception, with a specific aim to understand the elements of the servicescape setting for both its kinds and roles which are configurated into a holistic and unified...