Fry, Timothy D.; Steele, Daniel C.; Saladin, Brooke A. - In: International Journal of Operations & Production Management 14 (1994) 10, pp. 17-29
Introduces the concept of a manufacturing strategy based on a service orientation. Traditional manufacturing strategies have often been driven by cost minimization decisions and have encouraged the over‐reliance by managers on inventories to satisfy demand. In today′s business environment, a...