chapter 1 - Introduction -- chapter 2 - A Strange Day in a New Plant: The “Beheaded Chicken” -- chapter 3 - Variability Is the Enemy of Production -- chapter 4 - Training Day One: Introducing Standardized Work -- chapter 5 - The Hidden Cost of Human Variability -- chapter 6 - How to Measure...

One of the most important elements in the computer revolution has been agreement on technological standards. The advances in communication allowed by millions of computers connecting over various networks are based on these networks sharing a common language. This book tells the complete story...