Purpose - This research studies a location-allocation problem considering the m/m/m/k queue model in the blood supply chain network. This supply chain includes three levels of suppliers or donors, main blood centers (laboratories for separation, storage and distribution centers) and demand...

Optimal flow control in queueing networks is a challenging problem occurring in many contexts, such as data centers, cloud computing, healthcare, revenue management, and distributed networks, etc. The traditional approach has been to adopt heuristic solutions or consider infinite-horizon...

We study the optimal design of a queueing system when agents' arrival and servicing are governed by a general Markov process. The designer of the system chooses entry and exit rules for agents, their service priority---or queueing discipline---as well as their information, while ensuring that...