In this paper, we developed and analyzed a dynamic model of the vehicle routing problem. In the stated model, a vehicle with adequate volume travels at a constant velocity in a bounded plane to provide services to independent and uniformly distributed demands. The dynamic demands arrive...

We consider a make-to-stock, finite-capacity production system with setup cost and delay-sensitive customers. To balance the setup and inventory related costs, the production manager adopts a two-critical-number control policy, where the production starts when the number of waiting customers...

Previous covering models for emergency service consider all the calls to be of the same importance and impose the same waiting time constraints independently of the service's priority. This type of constraint is clearly inappropriate in many contexts. For example, in urban medical emergency...

This paper studies a multiclass queueing system with endogenous abandonments where congestion affects customers' abandonment behavior and vice versa. Our model captures this interaction by developing two closely related models: an abandonment model and a queueing model. In the abandonment model,...