Aprilia, Cut; Yusra, Yusra; Ida Rosnita Ismail - In: Cogent business & management 9 (2022) 1, pp. 1-21
This paper aims to develop a natural-disaster theme museum visitor satisfaction model by integrating authenticity …, involvement, and destination image by applying Arnolds' theory of emotion. This study takes place at Aceh Tsunami Museum …, Indonesia. An Importance-Performance Map Analysis is applied to identify the performance and the importance of the museum …