Purpose – The aims of this paper are: to argue the role of Kelley's personal relationship theory (PRT) in explaining the maintenance and success of alliance outcomes; to argue the inclusion of communication between supply chain partners as a major component of relationship capital in addition...

Purpose – The purpose of this paper is to develop a qualitative method to examine why complex supply chain crises occur, to aid in future development of a model and theory of supply chain crisis management. The lack of analysis of crisis events in supply chains and their underlying causes is...

Purpose – The aim of this paper is to develop a two‐stage decision model of vertical integration by breaking down integration decisions into two stages: extent of integration and direction of integration. Design/methodology/approach – The study uses price premium as a proxy for...

This article is a corollary to three articles published earlier in Management Decision . More precise definitions of a modern value chain are proposed, in terms of it being a business system that creates end‐user satisfaction and realises the objectives of other member stakeholders....

Purpose – Hospitals procure high volumes of medical supplies through large distributors in order to leverage economies of scale. However, when shortages hit, hospitals incur high penalty costs by purchasing from secondary markets. In this paper, the authors counter the hospital's typical...

Purpose – The purpose of this paper is to evaluate the relative impact of dynamic capabilities on various dimensions of strategic flexibility in Indian manufacturing industry. Design/methodology/approach – In this study, 102 manufacturing organizations have been extensively surveyed, to...

Purpose – This paper uses the multidimensional definition of value – ecosystemic value – and employs lifecycle theory to identify the different stages of evolution of value-creation and -capture processes in an ecosystem. Specifically, the aim of this paper is to show the uneasy transition...

Purpose – The purpose of this paper is to determine the effects of corporate social responsibility (CSR) on financial performance in firms in the Korean manufacturing industry. In addition, the authors examine the moderating role of differentiation and outside investment in the same...

Purpose – The purpose of this paper is to outline the usage of interactive marketing tools in the area of sales and operations planning (S&OP) to further collaboration among supply chain partners. Emergent challenges and research directions are proposed. Design/methodology/approach – Using...

This paper analyses buyer‐supplier relationships from the perspective of small and medium‐sized enterprises (SMEs). Preliminary results show that actors within a supply chain are not homogeneous in terms of their size, resources and business motives, and this brings into question the...