Kao, Shu-Chen; Wu, ChienHsing; Huang, Chieh-Lin - In: Journal of Enterprise Information Management 30 (2017) 4, pp. 625-643
Purpose From the academic perspective, there are challenges to develop an appropriate evaluation model that is linked … to both theoretical and professional viewpoints for online knowledge community evaluation (KCE). These challenges are … mainly the evaluation principles, the method used to derive the evaluation items, and the techniques used to determine the …