Digital platforms represent a new, potent disruptive force in incumbents’ businesses by transforming the way markets work and by altering the modalities by which incumbents’ offerings are delivered to and both accessed and consumed by customers. Digital platforms tend to disrupt in two basic...

For many, digital transformation is the new normal. However, in particular, pipeline businesses in traditional industries, such as standard-setting organizations (SSOs), are reluctant to radically rethink their business models, as they have often successfully prevailed for decades. The...

Context What do Uber Ride, Airbnb Lodging, and eBay Marketplace have in common? All three platform business models generate extensive network effects (NfX) between providers and consumers. Network effects are the magic force that turns a single taxi service agency into a provider for an entire...