Linder, Jane C.; Cole, Martin I.; Jacobson, Alvin L. - In: Strategy & Leadership 30 (2002) 4, pp. 23-28
Outsourcing is rapidly evolving beyond the simple reengineering of support processes. For many companies, outsourcing partnerships are being used to achieve rapid, sustainable improvement in enterprise‐level performance. More specifically, in addition to the baseline value of reducing costs...