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Effects of authentic atmospherics in ethnic restaurants: investigating Chinese restaurants

Jang, SooCheong (Shawn); Liu, Yinghua; Namkung, Young - In: International Journal of Contemporary Hospitality Management 23 (2011) 5, pp. 662-680

Purpose – Given the rapid development of ethnic‐themed restaurants, this study aims to investigate how authentic atmospherics affects consumer emotions and behavioral intentions in Chinese restaurants in the USA. Design/methodology/approach – A total of 348 usable responses from full table...

Persistent link: https://www.econbiz.de/10014763079

Managerial ties in economy hotel chains in China

Hsu, Cathy H.C.; Liu, Zhaoping (George); Huang, … - In: International Journal of Contemporary Hospitality Management 24 (2012) 3, pp. 477-495

executives of economy hotel chains headquartered in five cities in China. The typical qualitative data analysis procedures, such …

Persistent link: https://www.econbiz.de/10014763121

Understanding perceived casino service difference among casino players

Wong, IpKin Anthony; In Veronica Fong, Hoi; Tingchi … - In: International Journal of Contemporary Hospitality Management 24 (2012) 5, pp. 753-773

Purpose – This paper aims to investigate customers' perceptions of four service quality aspects – service environment, service delivery, game service, and food service – in the casino setting among Chinese players. Design/methodology/approach – The study examined the proposed model...

Persistent link: https://www.econbiz.de/10014763140

Stakeholder management in the Chinese hotel industry: the antecedents and impacts

Lo, Yin‐Hsi - In: International Journal of Contemporary Hospitality Management 25 (2013) 4, pp. 470-490

industry in China, and identify two antecedents of the stakeholder relationship, namely, trust and commitment. The paper then …/methodology/approach – An empirical survey using questionnaires was conducted on a sample of 228 three‐ to five‐star hotels in China. The …

Persistent link: https://www.econbiz.de/10014763184

Does using an à la carte or combo set menu affect the performance of a teppanyaki ‐style restaurant?

Fang, Chin‐Yi; Peng, Pao‐Yu (Jessie); Pan, Wei‐Ta … - In: International Journal of Contemporary Hospitality Management 25 (2013) 4, pp. 491-509

Purpose – The purpose of this study is threefold: to use an innovative metafrontier‐to‐data‐envelopment analysis (MDEA) model incorporating multiple outputs and inputs – including the item revenue, gross profit, food costs, time‐driven labor costs, and other operating expenses (OOEs)...

Persistent link: https://www.econbiz.de/10014763185

Employee perceptions of the hotel sector in the People’s Republic of China

Huyton, Jeremy R.; Sutton, John - In: International Journal of Contemporary Hospitality Management 8 (1996) 1, pp. 22-28

With the ever‐critical travelling public now venturing throughout China, not only does China need hotel staff, it needs … staff who are trained to international standards. Looks at job satisfaction indicators for the hotel sector in China as …

Persistent link: https://www.econbiz.de/10014763356

Tourism and leisure: an integrative case in China

Honggen, Xiao; Huyton, Jeremy R. - In: International Journal of Contemporary Hospitality Management 8 (1996) 6, pp. 18-24

of the two coastal cities of Xiamen and Quanzhou, in the Fujian Province of the People’s Republic of China. Concludes …

Persistent link: https://www.econbiz.de/10014763382

Corporate and national culture ‐ an irreconcilable dilemma for the hospitality manager?

Mwaura, Grace; Sutton, John; Roberts, Diane - In: International Journal of Contemporary Hospitality Management 10 (1998) 6, pp. 212-220

’s Republic of China on the work environment and the employees of international hotel companies operating there. Uses the ITT … joint venture hotel properties. Sutton (1995) demonstrates that hospitality operations in China are predominantly occidental …

Persistent link: https://www.econbiz.de/10014763456

Using environmental scanning for business expansion into China and Eastern Europe: the case of transnational hotel companies

Wu, Adam; Costa, Jorge; Teare, Richard - In: International Journal of Contemporary Hospitality Management 10 (1998) 7, pp. 257-263

strategies of trans‐national hotel companies (TNHCs) operating in China and Eastern Europe are presented and analysed. (For the …

Persistent link: https://www.econbiz.de/10014763462

Doing business in China ‐ the art of war?

Keen Pang, Chee; Roberts, Diane; Sutton, John - In: International Journal of Contemporary Hospitality Management 10 (1998) 7, pp. 272-282

business in China, and that the Western world should begin understanding this philosophy and the oriental mindset. Presents … results of a study of Chinese employees at a Beijing, China hotel to determine attitudinal and behavioural patterns, and finds …

Persistent link: https://www.econbiz.de/10014763464