Purpose: This paper explores the changes in communication patterns when companies implement lean, and how those changes relate to implementation success. Design/methodology/approach: This is a multiple-site case study involving four business units of a manufacturing company in South America,...

Purpose: This study aims to look at the performance, communication structure and media choice for swift teams (STs) formed with the purpose of recovering from operational emergencies in manufacturing. The problem-solving process associated with these ad hoc teams include an early stage, where...

Collaboration structure and temporal dispersion (TD) in teams have been studied independently so far. This study uses Media Synchronicity Theory (MST) to derive hypotheses positing that the structure of collaboration networks in distributed teams changes when those teams are more temporally...