This study discusses how customers perceive services given by the banks. Characteristics added to regular services by the banks have been examined whether the customers see them as value or not. Following, these characteristics have been examined to construct a dimensional approach. Among...

The present research aims at depicting the main drivers and bottlenecks in the process of structural and cohesion funds absorption in Romania. As these funds are important inflows for the Romanian economy it is highly important to have a clear picture of the current situation, by analyzing the...

Until present, Romanian real estate market doesn’t affect much by U.S. housing and financial crisis. Though, considering the ongoing globalization process Romania simply can not avoid risks coming from the interaction of its own economy with the other ones. More or less, sooner or later, the...

The implementation of Basel II supposes a series of important challenges both for the credit institutions – the adjustment of the risk management and of the information system, the training of the personnel, the obtainment of the data bases. In this context, expected changes will undoubtedly...

The purpose of this paper is to analyze the potential operational banking risk losses and to introduce the key operational risk indicators. We present a possible matrix of the operational risk monitoring indicators and the correlations between the main types of the operational banking risks and...

Present a case study comes to confirm theoretical suppositions formulated by the authors, which asserts that in commercial banks we can determine internal cession price using mathematical methods – like the offered by matrix system of linear programming.

During the last years the problem of card fraud expanded dramatically due to the growth of numbers of users, the increase number of ATM or POS transaction, internet or mobile payments. Together with this, the criminals become more sophisticated and the impact of losses generated by their actions...

The importance of ensuring liquidity exceeds the level of a single banking institution, since recording of the deficit of liquidity only at the level of a single bank may have nevagtive repercurssions on the whole banking system, and entire national economy. Liquidity represents one the...

On the 17 July 2008, the European Central Bank decided to launch the CCBM2 (Collateral Central Bank Management) project. CCBM 2 is a medium term project for the next generation of collateral management which is used by the Eurosystem National Central Bank’s on a voluntary basis. The Governing...

Considering Romania’s integration in the European structures, as well as the new dimensions of the globalization phenomenon, we thought as adequate the presentation of the implications, in this context, on the Romanian banks. In the conditions of the economical globalization, the Romanian...