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Impacts of Lean Six Sigma on improving a higher education system : a case study

Haerizadeh, Milad; Sunder M., Vijaya - In: International Journal of Quality & Reliability Management 36 (2019) 6, pp. 983-998

Purpose: The purpose of this paper is to demonstrate the applicability and impact of Lean Six Sigma (LSS), a contemporary quality excellence methodology, for improving education system in a reputed University in Iran. Design/methodology/approach: The paper follows a case study approach...

Persistent link: https://www.econbiz.de/10012071575

Constructs of quality in higher education services

Sunder M., Vijaya - In: The international journal of productivity and … 65 (2016) 8, pp. 1091-1111

Persistent link: https://www.econbiz.de/10011629508

Lean six sigma project management : a stakeholder management perspective

Sunder M., Vijaya - In: The TQM journal : the international review of … 28 (2016) 1, pp. 132-150

Persistent link: https://www.econbiz.de/10011534392

Lean additives in a service factory : a design science approach

Sunder M., Vijaya; Ganesh, L. S. - In: Technovation : the international journal of … 104 (2021), pp. 1-15

Persistent link: https://www.econbiz.de/10012873097

Service failure and recovery in B2B markets : a morphological analysis

Baliga, Ashwin J.; Chawla, Vaibhav; Sunder M., Vijaya; … - In: Journal of business research : JBR 131 (2021), pp. 763-781

Persistent link: https://www.econbiz.de/10012545044

Identification of the dynamic capabilities ecosystem : a systems thinking perspective

Sunder M., Vijaya; Ganesh, L. S. - In: Group & organization management : an international journal 46 (2021) 5, pp. 893-930

Persistent link: https://www.econbiz.de/10012626403

Operations Management teaching practices and information technologies adoption in emerging economies during COVID-19 outbreak

Tortorella, Guilherme Luz; Narayanamurthy, Gopalakrishnan; … - In: Technological forecasting & social change : an … 171 (2021), pp. 1-14

Persistent link: https://www.econbiz.de/10012813324

Empirical examination of critical failure factors of continuous improvement deployments : stage-wise results and a contingency theory perspective

Sunder M., Vijaya; Prashar, Anupama - In: International journal of production research 58 (2020) 16, pp. 4894-4915

Persistent link: https://www.econbiz.de/10012266099

Lean services : a systematic review

Gupta, Shradha; Sharma, Monica; Sunder M., Vijaya - In: The international journal of productivity and … 65 (2016) 8, pp. 1025-1056

Persistent link: https://www.econbiz.de/10011629496

Explicating the intersections of value disciplines for the digital era

Sunder M., Vijaya; Modukuri, Siddhartha - In: Journal of creating value 8 (2022) 2, pp. 328-348

Persistent link: https://www.econbiz.de/10014581521