government service agency to study whether providing CSRs with performance feedback with or without peer comparison affected … individual performance feedback three times over one year resulted in a 25% increase in daily signups, compared to otherwise … information included in the treatments helpful and encouraging. However, performance feedback without benchmark information …

government service agency to study whether providing CSRs with performance feedback with or without peer comparison affected … individual performance feedback three times over one year resulted in a 25% increase in daily signups, compared to otherwise … information included in the treatments helpful and encouraging. However, performance feedback without benchmark information …

government service agency to study whether providing CSRs with performance feedback with or without peer comparison affected … individual performance feedback three times over one year resulted in a 25% increase in daily signups, compared to otherwise … information included in the treatments helpful and encouraging. However, performance feedback without benchmark information …

specific public service motivation (PSM) is shaped. In our paper, we analyze how different degrees of inclusion in the public …

Based on a unique case study-dataset, the paper analyses job satisfaction and public service motivation in Germany. A … appraisal interviews and productivity feedback as factors incorporating a positive significance in terms of job satisfaction. …

). Agents differ in their motivation to exert social effort. Our model predicts that lowering incentives for selfish effort in …

). Agents differ in their motivation to exert social effort. Our model predicts that lowering incentives for selfish effort in …

). Agents differ in their motivation to exert social effort. Our model predicts that lowering incentives for selfish effort in …