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focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the … sector, such as untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, digital … effective application of digital service technology in order for businesses to stay relevant in the current climate. …
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the growth of contactless digital technologies for customers' and organisations' benefit. In this context, one specific …, organisational readiness and competitive advantage had a significant impact on contactless digital technologies adoption while …
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) adoption by the managers or owners of Micro, Small, and Medium Enterprises (MSME) operating in India. Based on two established … categorized into three categories: resource/infrastructure, human resource, and technological environment. Government, MSME owners …
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