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Zerfaß, Ansgar
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43
Heath, Robert L.
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Pang, Augustine
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Szyszka, Peter
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Tench, Ralph
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Adlmaier-Herbst, Dieter Georg
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Ehrmann, Michael
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Kim, Sora
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Podnar, Klement
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Nuclear Energy Agency
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Corporate communications : an international journal
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Journal of Communication Management
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SpringerLink / Bücher
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Harvard-Business-Manager : das Wissen der Besten
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The handbook of crisis communication
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The global public relations handbook : theory, research, and practice
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Management communication quarterly : an international journal
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Harvard business review : HBR
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Tourism management : research, policies, practice
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Journal of promotion management : JPM
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Routledge new directions in public relations and communication research
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International journal of hospitality management
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Exploring public relations
30
essentials
30
Business strategy and the environment
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IMF country report
29
Journal of accounting and public policy
29
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The effects of crisis response strategies on relationship quality outcomes
Ki, Eyun-jung
;
Brown, Kenon A.
- In:
Journal of business communication : JBC
50
(
2013
)
4
,
pp. 403-420
Persistent link: https://www.econbiz.de/10010195945
Saved in:
2
Managing word-of-mouth : a nonprofit case study
Williams, Martin
;
Buttle, Francis A.
- In:
Journal of nonprofit & public sector marketing
25
(
2013
)
3
,
pp. 284-308
Persistent link: https://www.econbiz.de/10010196552
Saved in:
3
The role of social media in crisis management at Carnival Cruise Line
Bryce, Kathleen R.
- In:
Journal of business case studies
10
(
2014
)
3
,
pp. 231-238
Persistent link: https://www.econbiz.de/10010399694
Saved in:
4
Managing negative word-of-mouth : an exploratory study
Williams, Martin
;
Buttle, Francis A.
- In:
Journal of marketing management : MM
30
(
2014
)
13/14
,
pp. 1423-1447
Persistent link: https://www.econbiz.de/10010433914
Saved in:
5
A complexity theory framework of issue movement
Dawkins, Cedric E.
;
Barker, James R.
- In:
Business & society
59
(
2020
)
6
,
pp. 1110-1150
Persistent link: https://www.econbiz.de/10012262855
Saved in:
6
Risk culture and crisis communication
Dressel, Kerstin
- In:
International journal of risk assessment and management …
18
(
2015
)
2
,
pp. 115-124
Persistent link: https://www.econbiz.de/10011487546
Saved in:
7
Remedy through paradox? : constructions of internal legitimacy in a publicly discredited organization
Breit, Eric
- In:
Management communication quarterly : an international …
28
(
2014
)
4
,
pp. 585-608
Persistent link: https://www.econbiz.de/10010426102
Saved in:
8
The role of social media in crisis communication and crisis management
Civelek, Mustafa Emre
;
Çemberci, Murat
;
Eralp, Necati Erdem
-
2016
Persistent link: https://www.econbiz.de/10011451496
Saved in:
9
Internal crisis communication strategies to protect trust relationships : a study of Italian companies
Mazzei, Alessandra
;
Ravazzani, Silvia
- In:
International journal of business communication : IJBC …
52
(
2015
)
3
,
pp. 319-337
Persistent link: https://www.econbiz.de/10011295539
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10
How companies respond to self-inflicted crises : a comparison between countries, types of crises, and response strategies
Oberhauser, Marc
;
Conrad, Marcus
- In:
International business in times of crisis
,
(pp. 113-130)
.
2022
Persistent link: https://www.econbiz.de/10013274609
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