Berger, Benedikt; Adam, Martin; Rühr, Alexander; … - In: Business & Information Systems Engineering 63 (2020) 1, pp. 55-68
Owing to advancements in artificial intelligence (AI) and specifically in machine learning, information technology (IT) systems can support humans in an increasing number of tasks. Yet, previous research indicates that people often prefer human support to support by an IT system, even if the...