Productivity growth in service industries has generally tended to be lower than in manufacturing industries, and the hotel sector is no exception. Problems of measuring productivity are discussed, together with specific reasons for low productivity in the hotel sector. It is suggested that...

The importance of accurate forecasts of tourism demand for managerial decision making is widely recognized (see, for example, Archer 1987), and this study examines the literature on the accuracy of tourism forecasts generated by different forecasting techniques. In fact, although there are many...