Purpose – Health systems are changing at variable rates. Periods of significant change can create new challenges or amplify existing barriers to accreditation program credibility and reliability. The purpose of this paper is to examine, during the transition to a new Australian accreditation...

Purpose – The purpose of this paper is to examine the views of community representatives participating in a large health service in Australia. Design/methodology/approach – Cross-sectional survey of 49 community representatives and interviews with a purposeful sample of representatives ( n...

Purpose – The purpose of this paper is to report on a process evaluation of a randomised controlled trial (RCT) intervention study that tested the effectiveness of classroom- and simulation-based crew resource management courses, alone and in combination, and identifies organisational barriers...