Alpander, Guvenc G.; Lee, Carroll R. - In: Journal of Management Development 14 (1995) 8, pp. 4-18
Suggests that adopting fashionable activity‐centred programmes such as TQM or re‐engineering, to parts of the entire organization without a general strategy tying them to long‐term corporate goals, seldom leads to desirable results. Indicates how an organization can build a climate which...