Purpose: The purpose of this study is to discover the learning mechanisms and temporal dynamics of implementing systems (Six Sigma) as it unfolds over time. Design/methodology/approach: The data come from a European engineering company that was implementing a Six Sigma-based quality management...

This article describes how innovations develop over time based on findings emerging from seven innovations included in the Minnesota Innovation Research Program. These observations are very different from typical models in the literature of the innovation process. The actual process is fluid,...