Purpose – The purpose of this paper is to measure the service quality of online shops using E-S-QUAL and validating the tool in an Indian context. Also, the study examines the mediating role of service value on the relationship between service quality and customer satisfaction in the context...

The purpose of this article is to develop a cloud computing adoption scale for Indian manufacturing, service, and process Industries. The scale development procedure has been followed from the previous studies and is refined further for clear understanding to adopt easily. In the first step, we...

According to different views in information systems and the socio-technical perspective, many organizations was led to redefine their business with a more focused IT solutions, this study suggested a number of confirmatory measurement models that establish the ground for the hypothesed research...

Consider the case in which we have data from repeated surveys covering several geographic areas, and our goal is to characterize these areas on a latent trait that underlies multiple indicators. This characterization occurs, for example, in surveys of information and communication technologies...

Sustainable manufacturing practices (SMPs) have received enormous attention in current years as an effective solution to support the continuous growth and expansion of the automotive manufacturing industry. This reported study was conducted to examine confirmatory factor analysis for SMP such as...

This study investigated the users' assessment of affordable housing in developing cities among the residents of Ibadan urban centre. Affordable housing entails users having access to quality housing at reasonable prices, obtaining it, maintaining the ability to meet other basic costs of living...

The competitive environment is leading companies in every industry to reinforce their focus on innovation-related activities, and especially on knowledge exploration and exploitation. The relevance of these concepts has generated an important literature as well as appropriate measurement scales....

Most of articles that have recently appeared studying electronic service quality propose scales that are focused on measuring the quality of a particular service. However, could these scales be applied to measure the quality of other online services? In this situation, the main purpose of this...

Purpose: A survey has been carried out among Italian car makers, suppliers, and customers to identify the potential changes that the traditional Italian automotive supply chain would need for the introduction of electric vehicles. In addition, this study investigates the degree of importance...

Enterprise systems entail complex organizational interventions. Accurately gauging the impact of any complex information system requires understanding its multidimensionality, and the development of a correspondent, standardized, validated, and robust measurement instrument. Despite the...