New management techniques (NMTs) associated with `lean production' - teamworking; just-in-time (JIT) systems; continuous improvement (kaizen); zero defects and so on - have become increasingly influential, particularly in the car industry. This paper reports on case studies and a questionnaire...

In this article we explore the question of how as sociologists of work we might research those who constitute the substance of our labour process. We approach this question through an examination of the new management practices debate, principally in the labour movement where a distinctive and...