This paper analyses the underpinning institutional foundations of autonomy in public service delivery in Vietnam compared to the OECD countries. These include formal institutions such as governance structures, and informal institutions such as norms and values. Vietnam embarked on autonomization...

The public service in central and eastern Europe has to adapt to an enormous number of changes in a very short time. The staff is faced with a constantly changing regulatory framework which needs implementation and enforcement, as well as new demands from the growing private sector and the...

This report presents an overview of country initiatives concerning efficient, effective public services and open and innovative government. It focuses on four core issues: delivery of public services in times of fiscal consolidation; a more effective and performance-oriented public service;...

This report looks at the effects on the distribution of household income of those government-provided services that confer a personal benefit to users. While most of the comparative evidence of the size and evolution of income inequalities in OECD countries relies on the concept of household...

This paper reviews the extent to which OECD countries have opened the provision of publicly funded services to competition among public and private suppliers. The paper lays out an analytical framework identifying the inherent incentive and efficiency issues associated with the provision of...

Public utility industries, once regarded as monolithic monopolies, in fact are made up of many separate activities, many of which can sustain effective competition. But owners of bottleneck facilities are often in a position to restrict or limit the growth of competition. There is a growing...