Harland, Christine Mary; Knight, Louise; Patrucco, Andrea S. - In: International Journal of Operations & Production Management 41 (2021) 13, pp. 178-189
Purpose: The procurement and supply of crucial healthcare products in the early stages of the COVID-19 emergency were chaotic. To prepare for future crises, we must be able to describe what went wrong, and why, and map out ways to build agility and resilience. How can this be done effectively,...