Bintoro, Bambang Purwoko Kusumo; Simatupang, Togar Mangihut - In: Business Process Management Journal 21 (2015) 2, pp. 222-249
Purpose – The purpose of this paper is to identify the existence of studies, by exploring the current literatures, on interaction among actors in Enterprise Resource Planning (ERP) implementation. Design/methodology/approach – A new classification framework is offered, along with the two...