A combination of conceptual and practical applications with an emphasis on cutting-edge practices in the US and abroad, this text represents the most notable examples of performance measurement in Canada, Latin America and Eastern Europe, and supports the integration of theory and practice, with...

pt. I. The state and study of public and nonprofit sector innovations -- pt. II. Case studies of innovations in the public sector -- pt. III. Case studies of innovations in the nonprofit sector -- pt. IV. The future of innovation : an integrative approach.

Introduction to Innovations in the Public and Nonprofit Sectors / Patria de Lancer Julnes and Ed Gibson -- The Study of Innovation : State of the Art and Framework for Analysis / Patria de Lancer Julnes -- Innovations in the Measurement of Cultural Value : The British Museum / Francesca Manes...

The long tradition in the public sector of introducing decision-making tools that then fail to live up to expectations has fueled a debate over the proper role of government. This paper suggests that the debate over government productivity may be misplaced. Public productivity may be hindered as...