Merchant banking services strengthen the economic development of a country as they acts as sources of funds and information for corporations. Considering the way the Indian economy is growing, the role of merchant banking services in India is indispensable. These financial institutes also act as...

The study uses Structural Equation Modelling (LISREL 8.5) to compare four competing models of linkage between service quality, satisfaction, value and behavioural intentions of repurchase and recommendation in public sector bank context of India. The indirect effects model was selected due to...

This paper compares the efficiency of Indian banking industry over two time periods, 1999–2003 and 2004–2008. Ownership effects in determining the efficiency are also compared in this paper. A Cobb–Douglas stochastic frontier model is adopted in order to estimate the bank...

The financial sector in India has changed over the past decades due to technological innovation and the deregulation of financial services. This study identifies the determinants of profitability for banks and analyses their impact on profitability of public sector banks in India and commercial...

In the Indian context, we have seen unfolding of a slew of financial sector reform measures since the early 1990s. Various norms and guidelines are strictly followed to improve the miserable condition of the Indian banking sector. An important objective of these measures is to increase the...

The purpose of this paper is to measure and evaluate the technical efficiency of 26 Indian public sector banks from the cross-section data of the financial year 2009-2010 and to provide ranking of efficiency to these banks using two popular data envelopment analysis (DEA) models: CCR and...

The aim of this paper is to examine productivity growth in public sector banks (PSBs) in India in post-liberalisation period from 1991-1992 to 2008-2009. Total factor productivity (TFP) in Indian PSBs is computed using Hicks-Moorsteen index numbers as given by O'Donnell (2010a). The paper is...

Since economic liberalisation in the early 1990s, the public sector banks in India have been facing stiff competition from the private Indian and foreign banks that have captured a large share of Indian financial market. However, the country's banking system is still dominated by the public...

The Indian banking sector has witnessed a series of reforms since 1991 with the major objective to promote flexibility, operational autonomy and competition in the system and to raise the banking standards in India to the international best practices. There is a change in the importance of...

Objectives- The aim of this study is to measure the customer satisfaction and to identify the shortfall areas for improving the services of public banking sector. For this research paper past research survey were studied. The main concept is measuring customer satisfaction by customer...