Public recreation land management agencies have been searching for ways to increase revenue. User fees as implemented by the Fee Demonstration Program have received the most attention. Corporate sponsorships and private donations have also been implemented and other options, such as partial...

A field test of cheap talk and two types of certainty calibration in contingent valuation of public lands indicated that cheap talk does not reduce WTP estimates. Use of a ten point certainty calibration scale reduces WTP estimates by about half. However, adjusting for uncertainty using a 'Not...

Service consumptions often involve sharing the service environment with other consumers. Despite the prevalent presence of other consumers in service settings, research in other consumers is sporadic. The global objective of this dissertation is to examine consumers emotional responses to...