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Kombinatorische Verfahren mit Qualitätsgarantien zur Schichtplanung von Call-Center-Agenten
Bauch, Martin - 2012
The thesis provides an algorithmic approach to the scheduling problem for call centre agents. It shows that this problem is NP-complete and even inapproximable. A broad statistical analysis of call data from a call centre is contained, too.
Persistent link: https://www.econbiz.de/10009632961
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Netztheoretische Ansätze zur Konstruktion und Auswertung von logisch fundierten Problembeschreibungen
Zelewski, Stephan - 1986 - 2. Aufl
Persistent link: https://www.econbiz.de/10000733015
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Journal of combinatorial optimization
1997-: Norwell, Mass. : Springer Science + Business Media; … - 1.1997 -
Persistent link: https://www.econbiz.de/10000602715
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Optimization : a journal of mathematical programming and operations research
Reading [u.a] : Taylor & Francis; -1991: Berlin : …; … - 16.1985 -
Persistent link: https://www.econbiz.de/10000365770
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Ein konzeptioneller Ansatz zur Verwendung dynamischer Konstruktionen als Instrumente für die Modellierung von Systementwurfsprozessoren
Schwärtzel, Heinz G. - 1985
Persistent link: https://www.econbiz.de/10008731825
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Cutting, packing, layout and space allocation : [collection of papers arising from a Dagstuhl Seminar on Cutting, Packing, Layout and Space Allocation held in March 2007]
Kendall, Graham (contributor); Daniels, Karen (contributor) - 2010
Persistent link: https://www.econbiz.de/10008658028
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EURO journal on transportation and logistics
2012-2019: Berlin : Springer; 2012-[?]: Heidelberg : … - 1.2012 - 8.2019
Persistent link: https://www.econbiz.de/10009782262
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Computational Management Science : CMS
Berlin : Springer - 1.2004 -
Persistent link: https://www.econbiz.de/10001937685
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Journal of heuristics
Dordrecht [u.a.] : Springer Science + Business Media B.V.; … - 1.1995 -
Persistent link: https://www.econbiz.de/10001514474
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Optimization : a journal of mathematical programming and operations research
London [u.a.] : Taylor & Francis; 1985-1991: Berlin : …; … - Volume 16, number 1 (1985)-
Persistent link: https://www.econbiz.de/10001355462