Making Sense of Change Management is the best-selling classic text, providing a thorough overview of the subject of change for both students and professionals. Along with explaining the theory and practice of change management and comprehensively covering the models, tools, and techniques of...

Chapter 1: Signs, patterns and systems -- Chapter 2: What is Design? -- Chapter 3: Designing Organization -- Chapter 4: Projects of Design -- Chapter 5: Investigating domains of organization -- Chapter 6: Engaging with problem situations -- Chapter 7: Making sense of business activity -- Chapter...