Management control systems (MCS) are designed to achieve the greatest possible goal congruence, where people pursue personal goals that conduce to the organizational goal. Use and design of MCS are crucial aspects for achieving goal congruence, but they are thought to be contingent to specific...

This paper intends to contribute to the (bounded rationality) foundations of trust, showing how the concept of trust is related to the basic hypothesis on the behavior of the two people involved. First, I briefly review some definitions of trust found in the literature, and attempt to establish...

In this paper we review the conventional analyses of management control systems, to conclude, first, that the illusion of control can mislead managers into believing that everything can be controlled and monitored, and, second, that no incentive system based only on extrinsic rewards can...

In the last few decades, there has been some concern about forms becoming less and less “human”. Or, in other words, becoming a place where human beings cannot self- actualize, where they are only pieces of a puzzle or “adjuncts to machines”. This paper intends to review briefly the...

This paper attempts to take steps towards the formulation of a more human approach to the theory of the firm from the starting point of the conventional economics-based models. Bounded rationality and self-interest are shown to be crucial assumptions of conventional economic theory, together...

This paper is an attempt to set up a more general formulation of the principal-agent model that can accommodate these organizational situations, rather common in the world of business management, for the purpose of deriving useful propositions about both organizational design and the process of...

Control systems are a fundamental tool in the management process. Management control systems have been judged using the criterion of goal congruence - that is, to what extent the possible rewards given to people when they take specific actions benefit at the same time individuals and the...

Accounting systems are an essential tool for providing information for decision-making intended for the survival of the firm in the long run, which will benefit the different stakeholders of the firm (if managed properly) and society in general. Of course, the financial function and the...

Management control systems are intended to motivate managers to ensure that organizational goals are accomplished. They do this by rewarding and promoting people according to certain criteria. Usually, they are designed to achieve the greatest possible goal congruence, where people pursue...

This paper intends to analyze the foundations of trust in a context of bounded rationality. Building on previous work, we show how bounded rationality provides a rationale for the concept of trust that goes beyond the common calculative notion. We show that there are four types of trust and that...