Information systems and the Internet have facilitated the creation of used product markets that feature a dramatically wider selection, lower search costs, and lower prices than their brick-andmortar counterparts do. The increased viability of these used product markets has caused concern among...

Cellular telephony and associated data services has been a major social phenomena for well over a decade now. It has changed the way – in some countries more than others – in which people communicate. In many countries in Northern Europe and Asia, its penetration rates are very high and in...

We present an economic model of fixing or patching a software problem after the product has been released in the market. Specifically, we model a software firm’s trade-off in releasing a buggy product early and investments in fixing it later. We first show that patching investments and time to...