A company often must manage its reputation with multiple stakeholders in different ways. This paper develops an interdisciplinary model for reputation management based on a historical case study of Wal-Mart. The model draws on impression management, stakeholder and game theories. We find...

Research into accounting risk-return relations largely relied on reference-based models of managerial choice. This focus ignores other explanations that may contribute to our understanding. Our study extends prior research by incorporating agency theory and implicit contracts theory into models...

The resource-based view proposes that reputation is a resource leading to competitive advantage. Past research tested this by using Fortune ratings to measure reputation, but these ratings are theoretically weak. This paper integrates mass communication theory into past research to develop a...

Reputation management is a relatively new professional service provided to corporations. The use of the term was investigated on websites during October 1999 March 2000. Among US firms in the Reputation Institute and the Council of Public Relations Firms, the term was common but not universal in...

Growing interest in knowledge as a competitive asset suggests the benefit of studying professional service firms (PSFs). These firms are highly successful examples of organizations whose ability to manage knowledge is critical to their success. Furthermore, they are worthy of study because they...

Understanding the effects of ownership upon organizational performance is a well-established theme in organization theory, but comparison across ownership forms has been neglected. We develop hypotheses comparing public corporations, private corporations and partnerships and test them in a...

Can we adequately assess corporate reputation? The 'No' side argues that reputation is contextually dependent and lacks a consensus definition. The 'Yes' side argues that adequate does not equal perfect and that existing measures enable answering meaningful questions and making meaningful...

The basis of this teaching case is a small nursery and landscape business in the Northeast United States. The case describes how the company attempted to implement a decentralization and employee empowerment program to move relevant decision-making closer to the work site. It illustrates that...