Before and after the pandemic COVID-19 and with the expansion of high-speed internet during the recent decades, a growing number of people are working from home, teleworking. Yet there is no consensus on how working from home affects workers' satisfaction in the literature. Using data from 2020...

This paper presents the research on the last fourteen years household spending patterns on information and communication technology (ICT) and the associated use of digital services due to socioeconomic variables. We found that over the 14 years covered by the research, there is a gender gap in...

This work analyzes the post-purchase behavior of mobile phone users once they have experienced a service failure. Taking into account the existing literature on Consumer Complaint Behavior (CCB), a survey for 4249 individuals in Spain is used for specifying econometric equations explaining the...

In 2007, Spanish telecoms companies began to offer bundled services. Operators started by offering phone plus broadband and phone plus broadband plus pay television bundles, and in doing so, were able to reduce aggregated prices for consumers. In addition to monetary incentives, this study...

What if we ask ourselves about what is the operating system and the physical infrastructure behind tools, services and companies we use or just see almost every day, like Google, Yahoo, Bing, Amazon, Facebook, Twitter, LinkedIn, Netfix, etc. What does make possible the increasing accuracy of...

The present paper analyses the perception of innovation of individuals in Spain and the factors associated with it. Data from 2015 and 2018 about individuals from the Spanish surveys are used. The data include several measures of innovation perception, gender, age, educational level, and other...

This research analyses determining factors of business innovation in Spain during a long period of study. A panel is carried out with data from 2003 to 2016 obtained from the Spanish Technological Innovation Panel (PITEC) survey to determine their influence, and in particular variables related...

The present paper analyses perception of AI of individuals in Spain and the factors associated with it. Data on 6,308 individuals from the Spanish survey (CIS, 2018) are used. The data include several measures of perception, innovation, place of residence (autonomous regions and province),...