In this paper, we ask: Can biculturalism help in management? Why should scholars in organizational behavior and international management pay attention to biculturalism? We will argue that biculturalism offers two elements that can benefit organizations: adaptability and boundary spanning....

When companies have service failures, they need to not only fix the actual problem but also to communicate with customers in ways that do not damage the relationship. This study examines whether people with different cultural orientations react differently to the communications that attack or...

As the business world becomes more global many managers have spent significant time studying and working abroad. Does this overseas experience re-shape how managers think about the world? In this study we examined attribution patterns of Taiwanese managers who have studied and worked abroad. We...

We extend Gelfand and Realo’s (1999) argument that accountability motivates negotiators from relationally-focused cultures to use a more pro-relationship approach during negotiations. Our research shows that the effect they predict is found only when the other negotiating partner is an...

Reputation is defined as 'socially constructed labels that extend the consequences of a party's actions across time, situations, and other actions' (Tinsley, O'Conner, & Sullivan, 2002). Drawing on schema theory (Fiske & Taylor, 1991), Tinsley and colleagues argue that 'reputations evoke schemas...

In this paper we analyze a legislative bargaining game in which parties privately informed about their preferences bargain over an ideological and a distributive decision. Communication takes place before a proposal is offered and majority rule voting determines the outcome. When the private...

In this paper we analyze a legislative bargaining game in which parties privately informed about their preferences bargain over an ideological and a distributive decision. Communication takes place before a proposal is offered and majority rule voting determines the outcome. When the private...