Energy is the most essential tool for production and distribution of economic goods. It is also considered as crucial input of economic development. The World Energy Committee states that there are several environmental risks linked to energy production from non-renewable sources such as coal,...

A standard approach to the analysis of skewed response data with concomitant information is to use a log-transformation to normalize the distribution of the response variable and then conduct a log- regression analysis. However, the mean response at original scale is often of interest....

We derive semiparametric methods for estimating and testing treatment effects when censored recurrent event data are available over multiple periods. These methods are based on estimating functions motivated by a working “mixed-Poisson” assumption under which conditioning can eliminate...

There are extensive studies on the allocation problems in the field of insurance and finance. We observe that these studies, although involving different methodologies, share some inherent commonalities. In this paper, we develop a new framework for these studies with the tool of arrangement...

Purpose: This study aims to understand customers’ watching experience with travel vlogs and its impacts on one of the most prominent manifestations of customer engagement behaviors (CEBs) – word-of-mouth (WOM) – and their travel intention. Drawing upon the theory of resonance, this study...

Purpose: This paper aims to explore how hospitable telemedicine services empowered patients during the COVID-19. Expanding from the technology aspect, this research integrated the philosophy of hospitality organizational culture by including factors related to human-human interaction as...

Basic studies in denotational mathematics and mathematical engineering have led to the theory of abstract intelligence (aI), which is a set of mathematical models of natural and computational intelligence in cognitive informatics (CI) and cognitive computing (CC). Abstract intelligence triggers...

Purpose: This paper aims to offer empirical insights on how investing in e-commerce capabilities affects the relationship between loyalty programs and hotel operating performance so as to aid in identifying proper resource allocation strategies. Design/methodology/approach: This study extended...

Purpose: The purpose of this paper is to examine why and how emotional labor influences hotel employee behavior outside the workplace. Design/methodology/approach: Both qualitative and quantitative approaches were used. First, 21 entry-level hotel managers were interviewed, and grounded theory...

Purpose: This study aims to use a sample of 2,120 individual hotel properties between 2011 and 2013 to evaluate the impact of loyalty programs on hotel operational and financial performance. Design/methodology/approach: This study provides empirical support for the impact of loyalty program...