The problem with university instruction evaluation is one of the biggest topics of the evaluation methods. In this paper we will analyze the Teaching Quality Perception (TQP) of the students of a Business Administration (BA), trying to identify a series of indicators concerning the level of the...

The definition and measurement of risk propensity has long been a topic of debate among researchers, reflecting the perceived theoretical and practical importance of the construct.Recent work by Weber and collaborators suggests that such apparent domain differences in risk taking might have more...

The present work intends to contribute to the debate about the identification of the key dimensions (Ekvall, 1996; Amason, 1996; Justesen, 2001; De Dreu et al., 2003) for an effective creative process of the teams (Hackman, 1987). The study has been developed trough a qualitative analysis formed of three...

This paper provides the results of an empirical study on diversity and conflict within teams. In much of the previous literature, conflict is generally view as negative and something to be avoided or immediately resolved. Some studies, however, have examined the benefits of organizational...

A key challenge for contemporary Italian public administration is to make the Italian public sector more customer-oriented. This is strictly necessary to struggle in a dynamic marketplace. The link between administrative performance measurements and citizen satisfaction, is the starting point to...

The purpose of this article is to encourage research on the aspects of consumer behaviour, particularly as found in groups of consumers. For both researchers and practitioners, consumer knowledge is a critical factor in creating competitive success over time. But there is a gap in the knowledge...

This paper provides the results of an empirical study of empirical research on of the conflict within teams. The ability to face the conflict and to resolve problems efficiently is the most important factor for the success or failure of a group. Conflict is a powerful instrument of...