Consumer researchers seeking to explain the probability of a binary outcome in an experiment often attend to the moderation of one treatment variable's effect by the value of second. The most commonly used method for analyzing such data is logistic regression, but because this method subjects...

The authors examine the role of reference prices in a unique form of gift giving behavior - gift registries. A Hierarchical Bayesian analysis of fulfillment data from 555 online wedding registries and results from a laboratory experiment reveal that gift fulfillment probability follows a bimodal...

To shop online, consumers first have to choose a device to use to access the Internet. At some point in the customer journey, the vast majority of shoppers would conduct searches either through a search engine or inside an ecommerce website. We analyze daily online shopping search volume data...

Purpose – The purpose of this paper is to examine the antecedents and perceived value associated with e‐business implementation in service firms. E‐business has enabled the development of e‐services and thus introduced a new vehicle for customer and supplier transactions....