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Research into the "future of work" has become a central concern of scientists, experts and political decision-makers. This special issue addresses this topic and brings together 14 contributions from the fields of business and management. These articles offer new perspectives on the broad...
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This paper describes a number of innovation forms that are of special relevance to firms in the service industry. Not … arrangements in services. Based on the service management literature a scheme with three forms of organizational innovation and one … form of technological innovation is developed. This scheme is illustrated and elaborated in ten case studies of firms in …
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Workplace innovation (WPI) plays an important role at the institutional level, enabling firms to improve their …
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Agile transformation is identified as a facilitator to keep pace with frequent changes within product development. Although initial research exists, the empirical literature on the implementation process of the agile approach, specifically using pilot projects as a change strategy, is scarce....
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