The paper analyses the offshore outsourcing of IT services (OOIT), which have become increasingly important for the … US and Europe, incorporating the hidden costs of offshoring - including long-term risks and opportunities - in order to … determine the total cost of offshore outsourcing activities. The debate on the potential future negative employment impacts in …

Drawing on an original survey, we discuss the trends and challenges posed by the outsourcing and offshoring of business … compete for, activities and skills across a range of sectors. -- Outsourcing ; offshoring ; knowledge intensive business … services. We document and analyse the increasing offshoring of business services (administrative services, call centres, IT …