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Reputation is defined as 'socially constructed labels that extend the consequences of a party's actions across time, situations, and other actions' (Tinsley, O'Conner, & Sullivan, 2002). Drawing on schema theory (Fiske & Taylor, 1991), Tinsley and colleagues argue that 'reputations evoke schemas...
Persistent link: https://www.econbiz.de/10014085802
Writing in 1999, legal ethics scholar Brad Wendel noted that "very little empirical work has been done on the moral decision making of lawyers." Indeed, since the mid-1990s, few empirical studies have attempted to explore how attorneys deliberate about ethical dilemmas they encounter in their...
Persistent link: https://www.econbiz.de/10014046991
This project is concerned with the process by which individuals consume and process reputational information, and how reputations inform decisions to engage in trusting behavior, especially in online market contexts. In this dissertation I develop a social cognitive model, grounded in schema...
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Scholars have argued that anger expressed by participants in mediation is counterproductive; yet, there is also reason to believe that expressions of anger can be productive. The authors tested these competing theories of emotion by using data from online mediation. Results show that expression...
Persistent link: https://www.econbiz.de/10014055233
This study models the time it takes to resolve a dispute in an on-line setting. It uses Cox regression and 582 eBay-generated disputes to test hypotheses derived from the social functionalist theory of emotions (Morris & Keltner, 2000). The data show that the opening communications between filer...
Persistent link: https://www.econbiz.de/10014069227
While many scholars have discussed the role of agents in negotiation, the matter of principle (constituent) behavior in broker-mediated negotiations versus principle behavior in principle-to-principle negotiations has gone unstudied. We suggest that agents create a social distance between...
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