We examine how one industry's productivity is affected by the IT capital of its customers and how this effect depends on industries' relative concentration. These customer-driven IT spillovers result from customers' IT investments in various information systems that reduce transaction costs...

Taking advantage of the opportunities created by the price adjusted performance improvement in IT depends in part on the ability of IT capital to substitute for other inputs in production. Studies in the IS literature as well as most economics training that examine substitution of IT capital for...

In this research we model and estimate the effects on productivity downstream from information technology (IT) investments made upstream. Specifically, we examine how one industry's productivity is affected by the IT capital stock of its suppliers. These supplier-driven IT spillovers occur...

We find that correlations between returns on stocks are small for firms with poor accounting information quality. Only undiversifiable risk is rewarded with a premium and the undiversifiable risk of a diversified portfolio increases with correlations between returns on its component stocks....

In this paper we show that an IT-enabled suitable designof incentives improves the competitiveness of newmarketing and distribution channels like telephonebanking. Using and extending a framework developed byNault and Dexter [8] for franchising, we show that an ITenabled"ownership of customers"...

Kundenbetreuer im beratungsorientierten Banking können ihre Arbeitszeit in kurzfristigeVerkaufsaktivitäten oder in die langfristige Pflege von Kundenbeziehungeninvestieren. Indem jeder Kunde einem Betreuer zugeordnet und die Vergütung desBetreuers an alle (auch zukünftigen) Abschlüsse...