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The application of sustainability criteria at the built environment. Starting or finishing point?
Dragulanescu, Irina V.; Pascale, Angelina De - In: The Annals of Dimitrie Cantemir Christian University. … 3 (2011) 1, pp. 42-48
In the last years, a different number of public and private organizations have given increased attention to the problems of excessive natural resource consumption and depletion; waste generation and accumulation; and environmental impact and degradation. Since the construction industry is a...
Persistent link: https://www.econbiz.de/10010763950
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Total business excellence – a new management model for operationalizing excellence
Ferdowsian, Mehran C. - In: International Journal of Quality & Reliability Management 33 (2016) 7, pp. 942-984
Purpose – The purpose of this paper is to identify and address the underlying causes of costly quality/ethical problems that have prevented companies to achieve and sustain excellence. More broadly, the study has leveraged data from multiple sources to determine root-cause issues and propose a...
Persistent link: https://www.econbiz.de/10014802019
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The sustainable management vision for excellence: implications for business education
Anninos, Loukas N.; Chytiris, Leonidas S. - In: International Journal of Quality and Service Sciences 4 (2012) 1, pp. 61-75
Purpose – The purpose of this paper is to: analyze the meaning of sustainability and its relation to excellence, in an … of the future; and to examine how sustainability should be approached by business schools. Design …/methodology/approach – The approach of this paper is theoretical and has been based on scholarly literature regarding sustainability and its …
Persistent link: https://www.econbiz.de/10014802484
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Is intangible cultural heritage able to promote sustainability in tourism?
Giudici, Ernestina; Melis, Claudia; Dessì, Silvia; … - In: International Journal of Quality and Service Sciences 5 (2013) 1, pp. 101-114
the enhancement of intangible heritage attractors, could be a driver for the sustainability of the island's tourism …
Persistent link: https://www.econbiz.de/10014802514
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The paradigm shift to Business Excellence 2.0
Enquist, Bo; Johnson, Mikael; Rönnbäck, Åsa - In: International Journal of Quality and Service Sciences 7 (2015) 2/3, pp. 321-333
concepts are aligned with the views on sustainability, stakeholder co-creation and service innovation. Findings – The examined …. Practical implications – By incorporating strategies in sustainability, stakeholder co-creation and service innovation in …
Persistent link: https://www.econbiz.de/10014802613
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Integration of CSR principles in quality management
Frolova, Irina; Lapina, Inga - In: International Journal of Quality and Service Sciences 7 (2015) 2/3, pp. 260-273
Purpose – This paper aims to analyse the case of a non-governmental organization (NGO) and the possibilities of implementing corporate social responsibility (CSR) strategy and principles in an organizational quality management system (QMS) to reduce the rate of staff turnover and improve the...
Persistent link: https://www.econbiz.de/10014802614
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Development of the DGQ role bundle model of the Q occupations
Schlüter, Nadine; Sommerhoff, Benedikt - In: International Journal of Quality and Service Sciences 9 (2017) 3/4, pp. 317-330
Purpose Today’s generations face the effect that knowledge is no more usable for decades or even centuries. The pace of change as well as its profoundness has reached levels that cause massive changes in companies, but also whole societies. Some call this phenomenon the 4th industrial...
Persistent link: https://www.econbiz.de/10014802674
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Process based system models for detecting opportunities and threats – the case of World Cement Production
Isaksson, Raine - In: International Journal of Quality and Service Sciences 8 (2016) 3, pp. 246-262
Purpose Visualising change needs could be complex. One way of sense-making is to use process-based system models. Global warming requires major changes in many fields and especially for cement manufacturing, which represents a growing portion of man-made carbon emissions. The industry has...
Persistent link: https://www.econbiz.de/10014802696
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Retail logistics in the UK: past, present and future
Fernie, John; Sparks, Leigh; McKinnon, Alan C. - In: International Journal of Retail & Distribution Management 38 (2010) 11/12, pp. 894-914
Purpose – The purpose of this paper is to provide an overview of the logistical transformation of British retailing over the last three decades and to discuss likely challenges that face logistics managers in the future. Design/methodology/approach – Reviews the key works on retail...
Persistent link: https://www.econbiz.de/10014803505
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Sustainability in retailing – a summative content analysis
Wiese, Anne; Kellner, Julian; Lietke, Britta; … - In: International Journal of Retail & Distribution Management 40 (2012) 4, pp. 318-335
Purpose – This paper aims to analyse past and current sustainability considerations and developments in scientific … analysis is used to identify major research areas and industrial branches in the sustainability literature relevant to retail … supply chains, and sustainability considerations in retail practice. Findings – Sustainability‐related issues have been …
Persistent link: https://www.econbiz.de/10014803572