Fuentes, Christian; Fredriksson, Cecilia - In: International Journal of Retail & Distribution Management 44 (2016) 5, pp. 492-507
Purpose – The purpose of this paper is to explore, illustrate, and conceptualize how sustainability service is … paper takes a practice theory approach, conceptualizing the provision of sustainability service as a set of complex, socio … its sustainability service. Interviews with management and focus group interviews with shop assistants and consumers, as …